Mercedes-Benz Bunbury/Parie Pty Ltd (ACN 009 278 228) we respect your personal information and privacy. We are committed to ensuring our procedures put in place is to keep your personal information safe. The purpose for this Privacy Policy is to outline the key information regarding how we collect, use, disclose, store, delete/destroy and how you are able to access and correct the information we may hold.

We are committed to comply with the Privacy Act 1988.

1.1 Personal Information Collected

We collect information that is directly related to one or more of our functions and activities ie Sale of a vehicle. The types of personal information we may collect are:

Name
Gender
Occupation and employment details
Contact details
Address details
Registration and driver’s licence details
Credit card and bank account details
Other financial information
Current and past vehicle information and details
Location through anti-theft vehicle tracking technology in loan and demonstrator vehicles
Educational qualifications and resume
Personal interests

1.2 Obtaining Personal Information

We take steps to ensure that we collect personal information by lawful means, and obtain your personal information in various ways including but not limited to:

When you contact or correspond with us
When you attend the premises
When you choose to go on a test drive or purchase a vehicle or service/repair your vehicle or when you order/purchase parts
When you choose to go on a test drive or purchase a vehicle or service/repair your vehicle or when you order/purchase parts
Via Social Media, be aware that if you post or disclose any information on social media or our website it may be available to the public and site visitors to view
When you attend our functions, or drive days outside the dealership
By you entering promotions or competitions
From Third Party Service Providers
When you apply for a job position with us
When you have provided personal information about other individuals to us ie family members, joint business owners, we rely on you to inform those individuals that you are/have provided their personal information to us

2.1 Use of Personal Information

We may use personal information various ways including but
not limited to:

To provide you with the best possible products and services
we have to offer

To create a more personalised experience for you

To comply with legal, regulatory, industry or workplace
requirements

For any purpose which we inform you about before the
information is collected

For any purpose relating to buying, selling, repairing and
loaning vehicles and parts

For any related purpose which would be reasonably necessary
or directly related to one or more of our functions or activities

For responding to enquiries in relation to products we sell
and service

For providing support to our customers

For providing information to Mercedes-Benz with your consent
to achieve further support and provide the best service we can offer

For customer assistance, care, contact and information

For fulfilling, processing orders and administering accounts

Roadside Assistance, vehicle warranty, product issues,
service measures and recalls

For Market Research, customer surveys, customer analysis and
product development

For marketing, event and promotional activities through the
dealership and Mercedes-Benz with your consent

For accounting, billing or other internal administrative
purposes

For recruitment processes

To comply with the industry, legal and regulatory
requirements or where permitted/required by Law, a Court, or a Tribunal

2.2 Disclosure

We generally use and disclose personal information for the
purpose outlined above. However, we may disclose your personal information to
third parties outside our business with your consent verbally or in writing.
More specific purposes include but are not limited to:

To contracted service providers including financiers,
insurers, printers, organisations that assist us to conduct promotions and
marketing, payroll service providers, recruitment agencies, debt collectors,
data analysts, roadside assistance providers, database storage and professional
advisors

To other entities that are part of, related to or associated
with the Daimler Group

Where we arrange for work or services to be undertaken on
our behalf, that work is undertaken under conditions of confidentiality and may
result in your personal information being transferred, accessed and/or stored.

3.1 Security of Information

We ensure to take the utmost care of your personal
information we use, store and subsequently destroy/delete (where relevant) that
the personal information is accurate, up to date and complete.

We use secure measures to ensure as far as we can that your
personal information is kept safe from misuse, interference, loss, unauthorised
access, disclosure and modification. And we are always continuing to
investigate and implementing a more secure way to handle your personal
information. Unfortunately no data transmission over the internet is guaranteed
as being 100% secure even though we take the utmost care to secure your
personal information online. Accordingly, we cannot ensure or warrant the
security of any information you send to us or receive from us online.

4.1 Access, Correction, Complaints and Enquires

We ensure your personal information is treated
confidentially and in accordance with the Privacy Act. If you believe your
personal information has been handled in a way that does not comply with the
Privacy Act, or if you would like to access or request correction of
information that we hold about you, please contact us in writing and provide as
much information as possible for us to assist in providing you with a prompt
response and solution.

We do not charge a fee for information requests.

There are exceptions in the Privacy Act to our obligation to
allow you access to information we hold about you, ,If your request falls
within any of those exceptions and if it is a reasonable request, we will work
with you and attempt to provide you with access to your information in a way to
meet both of our needs. If your information requests falls under the exceptions
stated in the Privacy Act we will notify you in writing if we have determined
to refuse access to your personal information.

If you wish to make any amendments to your personal
information in which you have provided, please do not hesitate to contact us
(Contact details found under ‘Complaints and Enquiries’. We will ensure we
provide a prompt response to correcting and/or updating your information.

5.1 Complaints and Enquiries

If you believe we have breached the Privacy Act then please
contact us. For security complaints and requests for access to or correction of
personal information or any enquiries or questions concerning privacy matters
should be put in writing and either emailed or posted to:

The Privacy Officer

Mercedes-Benz Bunbury

2 Sandridge Road

Bunbury, Western Australia

Australia 6230

By phone: 08 9721 8199

By email: business@mbbunbury.com.au

We may also require documentary proof of your identity
depending on your request.

Changes to this Privacy Policy

We will review and update this Privacy Statement from time
to time, if such review or update does occur, the most current version will
always have access.

Last Updated September 2022

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